Ideal Agent™ Privacy Policy

Last Modified August 19th, 2016


Ideal Agent is committed to the protection of your privacy. This privacy policy applies to every way you interact with us, including all solutions we offer, the website IdealAgent.com (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect on this Website, in email(s), text and any other electronic messages between you and this Website, as well as information we collect from phone call(s) with our representative.

Please read this policy carefully to understand our policies regarding your information and how we will handle it. If you do not agree to these practices, you have the choice not to use our Website. If you have any questions about this policy or our use of your personal information please contact us by sending an email to Support@IdealAgent.com

PLEASE BE ADVISED THAT IDEAL AGENT MAY PROVIDE CERTAIN INFORMATION YOU SUBMIT ON THIS WEBSITE TO THIRD PARTIES, INCLUDING YOUR NAME, ADDRESS, PHONE NUMBER, EMAIL ADDRESS SO THAT THEY MAY CONTACT YOU ABOUT THEIR OWN OR OTHERS’ PRODUCTS, SERVICES, OFFERS AND PROMOTIONS.

What Personal Information Does IdealAgent.com Collect and How Do We Use it?

In order to provide our full range of services and provide the best experience for our clients, we may collect the following types of information:

User Provided Information. Areas of Website allow you to submit personal information to us (such as your name, email address, telephone number, mailing address, real estate/broker license numbers, and credit card information) via internet browser based (‘contact us’) forms or by sending us an e-mail. In addition, areas of our Website require that you register to access your personal account. We may retain and use those communications in order to process your requests, respond to communications or to improve the quality of your experience.

Web Logs. By accessing our Website, our internet servers automatically record information your internet browser sends when you visit a Website. These logs may contain information such as your internet protocol (IP) address, browser version, domain name, language, date and time, and the referring Website. We use log analysis to improve the user experience of our website.

 

Anonymous User Information. Certain non-personal, anonymous information may be automatically provided to our Web servers by your computer. Additionally, certain other information (such as cookies, described below) may be transmitted by our Web server to your computer. That information does not contain any personally identifiable information. Specific types of anonymous information are described below.

IP Addresses. For each visitor to our Website, our web server automatically recognizes the visitor’s domain name or IP address (where possible). An IP address is a number assigned to your computer when you connect to the Internet. As part of the protocol of the Internet, web servers can identify your computer by its IP address. In addition, web servers may be able to identify the type of browser you are using or even the type of computer.

We collect IP addresses and related information for the purposes of system administration, to assess the traffic to our Website and to maintain and improve our Website. While it is not our practice to link IP addresses to your personally identifiable information, we reserve the right to use IP addresses to identify a user when we feel it is necessary to protect the compelling interest of our Website, Members or others, or to comply with laws, court orders, or law enforcement requests.

Use of Cookies. Cookies are short strings of text sent from a web server to a web browser when the browser accesses a Website. In simplest terms, when the browser requests a page from the web server that originally sent it the cookie, the browser sends a copy of the cookie back to that web server. A cookie typically contains, among other things, the name of the cookie, a unique identification number, and an expiration date and domain name information. Cookies are used for personalization, tracking and other purposes. Cookies may be "session-only" or "persistent." Persistent cookies last for more than one visit and are typically used to allow a visitor to our Website to personalize their experience.

We may use cookies to analyze the traffic on our Website (such as total visitors and pages viewed), to personalize features or save you the trouble of retyping your name or other information, and to make improvements to the Website based on the data we collect. We do not save passwords or other sensitive information in cookies. The use of cookies has become a standard in the Internet industry, especially at Websites that provide any kind of personalized service.

Cookies may also be placed by third parties prior to or during your visit to the Website. Our Affiliates and business partners may use these cookies in connection with pixel tracking (discussed below) or otherwise. We do not control these cookies. The use of cookies by content providers and advertisers has become standard practice in the Internet industry.

Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

Other Information. We may also request other personally identifiable information from you, or you may affirmatively provide us with information. As a general matter, we try to limit the information we gather to the minimum information we need to perform the applicable services and to improve your Member experience. If you send an e-mail to our Website or otherwise affirmatively provide us with information beyond what we request, we will treat such information as having your consent to collect, retain and use the information for purposes reasonably associated with the purpose for which you provided the information. For example, we may retain a copy of the e-mail and any personally identifiable information you may have supplied in the e-mail with respect to a Member service question to help us evaluate our service, train our employees and provide better service to our Members.

We may also gather information about your transactions and, as permitted by applicable law, This information may include credit card information and real estate/broker license numbers.

We will only use your personal information (i) to provide our services or information about our services to you, (ii) for analysis in order to improve our services and operations, (iii) to develop solutions and services, (iv) to comply with applicable law, rules and regulations and (iv) for the specific reasons outlined on our Website when we collect your information.

If we use your information for a purpose different from those outlined above, we will ask for your consent prior to such use. You may choose to opt-out of such use at such time. You may also request we remove your personal information from our active systems at any time by contacting us by email or letter at the addresses shown above.

 

With Whom Does IdealAgent.com Share Your information?

We will not share your personal information with third parties outside of our Ideal Agent Partners unless we have your consent or have a good faith belief we are required to share such information to satisfy applicable law, including the prevention of fraud. We may share certain aggregated, non-personal information collected from you (such as your browser type) with third parties in order to improve our services, but such information is not sufficient to individually identify you. If you wish to revoke your consent to our sharing of your personal information, you may contact us by email or letter at the addresses shown above. You may not revoke your consent to our sharing of your information when such revocation would violation applicable law or a directive from a court of competent jurisdiction.

PLEASE BE ADVISED THAT IDEAL AGENT MAY PROVIDE CERTAIN INFORMATION YOU SUBMIT ON THIS WEBSITE TO THIRD PARTIES, INCLUDING YOUR NAME, ADDRESS, PHONE NUMBER, EMAIL ADDRESS SO THAT THEY MAY CONTACT YOU ABOUT THEIR OWN OR OTHERS’ PRODUCTS, SERVICES, OFFERS AND PROMOTIONS.

Additionally, you may authorize us to share your e-mail address with our Affiliates and business partners and third parties. If you opt-in and/or receive an e-mail opt-in confirmation, our Affiliates and business partners and third parties may contact you via e-mail, mail and/or telephone with a variety of special promotions, offers or other information that may be of interest to you.

Ideal Agent may share personally identifiable information with its Affiliates and business partners necessary to complete on-line transactions as part of its standard business operations and to assist us in offering products or services to you and/or handling transactions.

We may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, our Members or other users of our Website, or anyone else who could be harmed by such activities. Second, we may disclose user information when we believe in good faith that such disclosure is required by applicable law.

Does IdealAgent.com Allow You to Review and Change Your Personal Information?

You may review and request changes to your personal information stored on our active systems by contacting us by email or logging into your account. We will give you an opportunity to opt-out of the gathering of your personally identifiable information, specific uses of your personally identifiable information and any marketing promotions in accordance with the procedures set out in the section below, "Correcting and Changing Your Information." By adjusting the settings in your browser, you can refuse to accept cookies or give yourself the opportunity to accept or reject cookies, or receive notice of cookies. Software programs are available that block cookies. Refusing cookies may impinge or block altogether your user experience by eliminating personalization or other features.

If you wish to amend, correct, update, delete or opt-out of any information to which you have previously opted-in or wish to review information we have collected about you, please contact Ideal Agent via e-mail at Support@IdealAgent.com, and we will attend to your request and make any necessary revisions. If you prefer, you can call us at 1-844-902-4368 or send mail to us at: Ideal Agent, Internet Privacy Questions, ADDRESS

This provision applies only to personally identifiable information collected via our Website and not to information that is provided to us by other means, as set forth in this Privacy Policy, non-personally identifiable that may be gathered by cookies or from IP addresses or to aggregate information. We reserve the right not to allow access to your information if we believe in good faith that such disclosure is prohibited by law or if the rights of another individual might be violated.

 

How Does IdealAgent.com Protect Your Personal Information?

Security. We take reasonable measures to identify and prevent unauthorized access to our systems and disclosure of your personal information. We also restrict access to your personal information to only those persons who need to know the information in order to perform the services we offer. Your personal information may be stored on computers systems maintained by an agent or service provider of our IdealAgent.com, each of which will be bound by agreement to protect the confidentiality of your personal information. Our computer systems are located in the United States of America, but the computer systems of our service providers may be located in another country. Your submission of personal information constitutes your consent to the transfer and storage of your information across international borders.

 

We are concerned with the security of your personally identifiable information and try to provide secure transmission of your information from your PC to our servers. For certain transactions on our Website, we may use Secured Sockets Layer (SSL) technology to secure the transfer of information. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information transmitted over the Internet.

If you have a user name and password for any of the features on our Website, you have the responsibility of keeping your password secret. You should not reveal your password to anyone. We will not ask you in an unsolicited telephone call or e-mail for your password. In addition, you should take reasonable precautions when using a computer that is not your own or in a public setting.

Data Integrity. We only store and process your information for the purpose we collected such information or as otherwise described in this policy. We take reasonable steps to verify the information we collect is complete and accurate, but our ability to maintain the accuracy and completeness of such information is dependent on the users of our Website providing updated and corrected information to us as necessary. We review our information and use practices as necessary in order to improve the services we offer.

Does This Policy Apply to Links on Our Website?

We may provide hyperlinks to third party controlled Websites on our Website. This privacy policy does not govern the use of such Websites.

We may update this policy from time to time to reflect changes in our use of your personal information and/or applicable law. Any changes made to our policy will be reflected in an updated Privacy Policy Effective Date posted on this page of our website.

 

Who is Collecting This Information?

We collect the user information described above by means of your use of this Website and the features of this Website. For example, information is collected in connection with online transactions, registration of users and providing you with information and/or services.

Data collected online may also be combined or merged with information you provide to us by means other than this Website as part of the standard business operations of Ideal Agent and its Affiliates; provided, however, this Privacy Policy applies only to data collected on-line. If the same information about you is gathered from this Website and also from other sources with different privacy policies, Ideal Agent may elect, in its sole discretion, to treat such information in accordance with the privacy policy that least restricts our use and disclosure of such information.

While you are using our Website, you may be linked or directed to other third party sites outside our Website that are beyond our control. For example, you might click on a hyperlink that will take you off our Website. Third party Websites may have a privacy policy different from our Privacy Policy. You should review the applicable privacy policies of all other Websites before providing personally identifiable information in connection with such sites. We are not responsible for any actions or privacy policies of such third parties. In addition, third parties who assist us with pixel tracking may collect a limited amount of information to help us measure the effectiveness of ads, usually by placing cookies on your hard drive.

Children’s Privacy

Ideal Agent does not solicit personal information from children. We abide by the United States Children’s Online Privacy Protection Act and will not knowingly collect personally identifiable information from children under age 13. We recommend that parents actively participate in their children’s use of the Internet.

Does IdealAgent.com Allow You to Review and Change Your Personal Information?

You may review and request changes to your personal information stored on our active systems by contacting us by email or logging into your account. We will give you an opportunity to opt-out of the gathering of your personally identifiable information, specific uses of your personally identifiable information and any marketing promotions in accordance with the procedures set out in the section below, "Correcting and Changing Your Information." By adjusting the settings in your browser, you can refuse to accept cookies or give yourself the opportunity to accept or reject cookies, or receive notice of cookies. Software programs are available that block cookies. Refusing cookies may impinge or block altogether your user experience by eliminating personalization or other features.

If you wish to amend, correct, update, delete or opt-out of any information to which you have previously opted-in or wish to review information we have collected about you, please contact Ideal Agent via e-mail at Support@IdealAgent.com, and we will attend to your request and make any necessary revisions. If you prefer, you can call us at 1-844-902-4368 or send mail to us at: Ideal Agent, Internet Privacy Questions, ADDRESS

This provision applies only to personally identifiable information collected via our Website and not to information that is provided to us by other means, as set forth in this Privacy Policy, non-personally identifiable that may be gathered by cookies or from IP addresses or to aggregate information. We reserve the right not to allow access to your information if we believe in good faith that such disclosure is prohibited by law or if the rights of another individual might be violated.

Changes in Terms

We may change this Privacy Policy from time to time, and we will change the Effective Date located at the beginning of this Privacy Policy.

Contacting Ideal Agent

If you have any specific questions regarding any issues about privacy on our Website, please contact Ideal Agent via e-mail at Support@IdealAgent.com, and we will attend to your request and make any necessary revisions.

If you prefer, you can call us at 1-844-902-4368 or send mail to us at: Ideal Agent, Internet Privacy Questions, ADDRESS

Applicable Law

Our collection and use of information shall be governed by laws of the United States.

Consent

By using our Website and providing personally identifiable information about yourself, you consent to (1) our collection use and sharing of data as described in this Privacy Policy, (2) the notice, choice, access and security we are providing, and (3) the methods we have described to notify you of changes to this Privacy Policy.